Dental Laboratory
Guarantee
Timeless Smiles offers the buyer a 6 month guarantee on purchase.

Guarantee is valid only under proper care of product.

       Never bite product into place.
       Clean daily with tepid water and tooth brush.
       Never place in dishwasher, microwave, or any cleaning device.
       Keep out of reach of pets and children.
       When not wearing product always keep in carrying case.
       Do not leave in extreme temperatures, which can cause warping or cracking.
       Never soak in any type of cleaner.
       Do not step on, sit on, lay on, etc.   
       Always place and remove with clean hands.
       A wire and acrylic retainer must be seated by an orthodontist.
       Product must never be cut or adjusted by anyone other then your dental professional.

If you need to redeem our guarantee please take a photo of your purchase to keep for your records and mail the product to Timeless Smiles for inspection. Our quality control department will then
inspect the problem and either offer you a new appliance free of charge, or your full payment will be
refunded less the shipping costs. However, we have been in this business for many years and are
trained to spot neglectful care. We have seen everything and anything that can happen to an
appliance without proper care. If we do spot that proper care was not given and followed, your
appliance will be sent back to you, and your guarantee will be void.

Thank you for choosing Timeless Smiles.
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